Let’s create something inspiring amidst the tangled world of digital health. Let’s make something that matters.

Whiteboard with sketches and text about user interface design, filtering options, data visualization, and features for applications. Includes diagrams, flowcharts, text boxes, and highlighted sections in various colors.

Building something great in healthcare is hard. Really hard. It takes focus, humility, empathy, and a deep appreciation for a complex ecosystem where almost everything can and will go wrong. I love working with companies who see this and still choose to do that hard thing – and care enough to make it right.

I bring you over a decade of experience working with start-ups and product teams building streamlined experiences in digital health. I've navigated the complex landscape of health care, leading projects for patients, providers, health systems, payors, and beyond.

With a unique blend of human-centered design and systems thinking, I collaborate with teams to deliver experiences that are useful, desirable, and commercially viable.

Who I’ve worked with

Athenahealth logo with green leaf design
Pearl logo featuring a stylized cross design
PatientsLikeMe logo with yellow and white text
Pear Therapeutics logo with a stylized pear and pixelated design element.
Senseye logo with stylized spiral eye design
Logo with the word 'chorus' in a gradient blue font.
Logo with the word 'kinsome' in blue and a stylized green arc design on the left.
White text "Helm" on a black background.
Logo of Author Health with a stylized orange "A" above the text.
Woebot Health logo with a red and yellow spiral design on the left and text in white on a black background.
Icon of a blue human figure with outstretched arms inside a green compass circle, labeled 'Health Helm' below.
iCarbonX logo showing a stylized 'i' within a molecular structure and the brand name in gray.

“Always design a thing by considering it in its next larger context - a chair in a room, a room in a house, a house in an environment, an environment in a city plan.”

— Eliel Saarinen

Working together

A Nimble Partnership

  • I can dynamically scale up and down our work and bring in specialists from my network as needed.

  • I have a diverse skill set and can quickly pivot to the most pressing problems for your business.

  • I bring a deep domain expertise that lets me get up to speed quickly and avoid early mistakes.

Cost-Effective Outcomes

  • Avoid the expensive commitment of a senior hire but gain the benefit of an experienced thought partner and designer.

  • Use only the most valuable fraction of my bandwidth to maximize impact and stay focused on what matters.

  • We prioritize design initiatives that align to business metrics, investment goals, or key client engagements.

Built to Launch

  • Most of my career has been working with in-house teams – I’ve seen where innovation falters.

  • There is no “throw it over the fence” moment, I work alongside your team and develop the knowledge and buy-in to see things through.

  • I can translate big ideas into small experiments, pilots, and MVPs that validate the strategic direction.

My Services

  • Matrix chart showing a provider experience workflow. It includes icons for roles such as Provider, Clinic Staff, and Patient, as well as visual keys for points and emotions. The chart is divided into phases: Discovery, Provider Onboarding, Clinic Training, and Prescribing. Sections detail pain points, opportunities, and user-facing actions pertaining to each phase. Emphasis is on improving the provider's experience with Pear Therapeutics.

    Service + Experience Mapping

    What you get:
    A clear articulation of how your service offering connects into the broader care ecosystem, where workflows may break down, and where the greatest opportunities are to make an impact.

    What we do together:
    Take a holistic look at the experience for your users across the range of unique touchpoints. Faciltate interviews and collaborative sessions to generate visual maps and artifacts that capture the current journeys, ecosystem, pain points, and key opportunity areas.

  • leading a conversation at a whiteboard

    Fractional Design Leadership

    What you get:
    A thought partner and the most impactful portion of bandwidth from a seasoned design leader, tailored to your specific business needs and context.

    What we do together:
    Support near-term priorities with design direction, mentorship, and hands-on design work as needed. Establish and/or grow your design capability while helping plan and hire for the future state of your organization.

  • Flowchart titled "Overview" detailing a process for discovery and access. Step 1 shows a person receiving a message about checking something out via word-of-mouth and social media. Step 2 highlights affordable pricing. Step 3 encourages learning about Somryst by downloading the app. Step 4 involves getting help from an in-app Patient NaviBot. Step 5 shows NaviBot making Somryst affordable. Step 6 depicts feeling connected with a peer group. Illustrations accompany each step.

    Strategic Design + Vision

    What you get:
    A compelling set of visual artifacts and narratives that inspire and align stakeholders around the most valuable outcomes for your business.

    What we do together:
    Help develop, visualize, and validate key strategic initiatives for the business. Collaborate with internal stakeholders to generate sacrificial concepts to test internally and externally. Develop storyboards, concept UIs, principles, and/or frameworks that inspire teams around a shared intent to inform roadmaps and near-term experimentation.

  • Dashboard displaying healthcare performance metrics, including projections for shared savings, performance pillars like annual wellness visits, and Medicare quality measures. Also shows a 12-month spending trend and breakdown by provider, condition, and cost category. Customization options are available.

    UX Design + Delivery

    What you get:
    An experienced hand shepherding a priority UX project through a human-centered design process with a well-validated, compelling, and launchable output.

    What we do together:
    Carry the project through foundational understanding and problem definition, concept testing, prototyping, usability, and UX/UI refinement. I can embed and collaborate with internal team members or pull in outside resources for additional support.

What I’ve done recently

Icon of an open box with a heart above it

Drove a 5x improvement in conversion by developing the vision and associated workflows to relaunch a consumer experience for a brand new digital therapeutic

Outline of a rocket icon

Conceptualized and delivered an experience that empowers primary care providers to adapt their practice mindset to a value-based care model

Network icon with person in center and nodes

Boosted engagement by 25% by re-architecting the experience of a social network for chronic health patients to better enable shared learning and personalized content

Illustration of a chemistry beaker and test tube with liquid and bubbles

Incubated a new business venture in clinical trials by validating unique paths to market and outlined key elements to each experience with potential pilots

A smiling man wearing a blue beanie and yellow jacket hiking on a trail with a baby in a backpack carrier. Several other hikers are visible in the background on a grassy hillside.

About Me

I grew up in a family of designers and artists. They shaped me to see the world with a discerning eye and believe in my ability to change it for the better. I have always been hands-on in my methods - be it building furniture, architectural models, or when prototyping experiences. The satisfaction of bringing something to life is my ultimate payoff.

You can see more about where I’ve worked and in what capacity here

When I’m not at work, I’m spending time with my wife and two young daughters (and our dog, Toni). We love adventure travel, live music, Cambridge restaurants, and hiking in the mountains.

Together we can

Create transformative solutions, not just incremental ones

Build confidence around the launch of new experiences

Model an approach that helps your team grow and learn faster